OVERVIEW:

Are you our next Norwegian Customer Support Advisor? We’re looking for a fluent Norwegian speaker with strong written and communication skills to join our World Class Customer Support Team.

We want to support all Gymshark customers how they want, when they want. Being multi-channel, you’ll be interacting with customers via email, social media & live chat. Whether you’ll be reviewing orders, or welcoming a new customer into the Gymshark family, we communicate to our customers as individuals, offering a personalised Gymshark experience. Sound like you?

Here’s the role up close:

WHAT YOU'LL BE DOING:
  • Be the first point of contact for our Norwegian customers, supporting them with any questions and resolving any problems they may have.
  • Be welcoming, solution focussed and empathetic, ensuring that our customers feel valued and cared for.
  • Working towards daily targets to ensure a speedy response time in a fast-paced environment.
  • Develop strong relationships with the wider business, sharing knowledge and feedback to provide a world-class standard of service to our customers.
  • Be required to work some weekends and different hours in aim to adapt to our customer’s and company’s needs.
WHAT YOU'LL NEED:
 
  • Ability to work well under pressure.
  • Optimistic and enthusiastic nature.
  • Previous experience working in a customer service role.
  • Problem-solving skills.
  • Excellent written and verbal communication skills in Norwegian.
  • Computer literate.
  • Excellent literacy & numeracy skills.

ABOUT US.

We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth.

WE HIRE PEOPLE.

Real-life humans, each with their own unique set of thoughts, beliefs, cultures, identities, and a background and body that is completely individual. Together, all these unique humans make Gymshark stronger.

If you’re reading this, you’re probably applying for or considering applying for a job with us, and we want you to know that Gymshark is an equal opportunity employer. For us, that means we always, and will always, strive to be as inclusive as possible in all aspects of employment and that we do not, and will not, tolerate discrimination of any kind.


THE PERKS.

🤑 Competitive 'Win Together, Lose Together' Bonus
🩺 Full private medical insurance with no excess
🏖 25 days holidays + your birthday and all the bank Holidays which can be substituted and taken whenever you want.
💻 A truly flexible working culture
👥 A collaborative, creative, and inspiring working environment
💰 Employer pension contributions up to 7%
🤩 Life Assurance at four times your basic salary
🦈 50% Gymshark Discount & Gymshark Gift Card for each year of service
🥇 Financial, Physical and Mental Wellbeing Support
📚 Great training and learning resources & 10% time for personal development
🖥 Choice of hardware and access to the best software
🤒 Paid time off when you’re physically and mentally unwell
🧸 Very Generous Family Leave package – we support you extending your family

GS CAMPUS PERKS.

🍎 Refuel - Healthy fresh food at GSHQ
🏋️‍♂️ Lifting Club (LC) Gym Membership
👉 Free monthly massages
💈 Beauty and Barber facilities
🚘 Free on-site parking